Pre-Information Form
What you need to know before you pay.
Son güncelleme: 20 Eylül 2026
Introduction
This form has been prepared under Turkish Law No. 6502 on Consumer Protection and the Distance Contracts Regulation, to inform the consumer before a distance contract is concluded and before any payment is made.
Last updated: 11 September 2026
1. Seller
- Name: Bülent Tan (İçerik Yöneticisi — sole proprietorship)
- Address: Yayla Mah. Türbe Sk. No: 9 İç Kapı No: 4, Tuzla / İstanbul, Türkiye
- Tax office / Tax ID: Tuzla Tax Office / 8180093401
- Email: info@icerikyoneticisi.com
- Phone / WhatsApp: +90 541 797 1993
- Web: https://icerikyoneticisi.com/
2. The Product
A digital license/token code for the Companion mobile app. Once the user enters and activates the code in the app, it unlocks Pro features for the duration of the package purchased (1, 3, 6 or 12 months).
Package contents and current prices are published at https://icerikyoneticisi.com/plans/refakatci. The total price of the package you want to buy is also given to you in writing before payment.
- Prices are in Turkish Lira and include VAT.
- As the product is digital, there is no shipping or delivery fee.
3. The Purchase Process
- The "Buy" button on the site takes you to a WhatsApp conversation with the seller.
- Before you pay, the seller sends you the following in writing over WhatsApp: the package you chose and its duration, the total price including VAT, the payment details, the delivery method, and links to this Pre-Information Form, the Distance Sales Contract and the Cancellation and Refund Policy.
- After reading this information, you confirm in writing that you want to buy.
- You make the payment according to the payment details given by the seller.
- The seller checks and confirms the payment.
- The license/token code is sent to you by WhatsApp or email.
- You activate the code by entering it in the Companion app.
4. Delivery
The code is delivered by WhatsApp or email within 24 hours at the latest after payment has been confirmed. Payment and delivery are handled manually by the seller; there is no automated payment or delivery system.
5. Right of Withdrawal and Voluntary Refund
Statutory right of withdrawal: Article 15(1)(ğ) of the Distance Contracts Regulation lists contracts for services performed instantly in electronic form and intangible goods delivered instantly to the consumer among the exceptions to the right of withdrawal.
Voluntary refund: separately from the statutory right of withdrawal, İçerik Yöneticisi offers the following refund of its own accord: if the code has not yet been activated in the app and you request it within 14 days of delivery, the full amount is refunded. All conditions are set out in the Cancellation and Refund Policy.
6. Complaints and Applications
You can send complaints to info@icerikyoneticisi.com or to +90 541 797 1993. You may also apply to the Consumer Arbitration Committee within the monetary limits announced each year by the Turkish Ministry of Trade, and to the Consumer Court above those limits.
