Personal Data Protection Notice (KVKK)

Your personal data is processed by the sole proprietorship identified below, acting as data controller:

• Name: Bülent Tan (İçerik Yöneticisi — sole proprietorship)
• Address: Yayla Mah. Türbe Sk. No: 9 İç Kapı No: 4, Tuzla / İstanbul, Türkiye
• Tax office / Tax ID: Tuzla Tax Office / 8180093401
• Email: info@icerikyoneticisi.com
• Phone / WhatsApp: +90 541 797 1993
• Web: https://icerikyoneticisi.com/

• Contact and project forms: full name, email address, phone number (optional), the content of your message, the time it was sent and the IP address it was sent from.
• WhatsApp, email and telephone correspondence: the contact details you share with us and the content of the correspondence.
• Sales process: the package you choose, payment notification and receipt details, the license/token code sent to you, refund requests; where an invoice is issued, the invoice details required by law.
• AI assistant: the questions you type to the assistant; if you use the voice feature, your voice recording and the text derived from it; the assistant's answers.
• Transaction security: technical details such as IP address and request time.

• Answering your contact and project enquiries and preparing quotes
• Receiving purchase requests, verifying payment and delivering the license/token code
• Running after-sales support, cancellation and refund processes
• Issuing invoices and keeping accounting records as required by law
• Producing answers to your questions through the AI assistant; converting your voice to text and the answer to speech when you use the voice feature
• Keeping the website secure and preventing misuse of the forms and the assistant (e.g. excessive requests)
• Responding to requests from competent public authorities

Your personal data is processed on the following legal grounds under Article 5/2 of the KVKK:

• Directly related to the conclusion or performance of a contract (Art. 5/2-c): purchase, quote, delivery, support and refund processes.
• Compliance with a legal obligation of the data controller (Art. 5/2-ç): invoices, tax and accounting records.
• Establishment, exercise or protection of a right (Art. 5/2-e): potential disputes.
• Legitimate interests, provided that your fundamental rights and freedoms are not harmed (Art. 5/2-f): answering contact requests, providing the AI assistant, site security.

Where a transfer abroad is required (see section 6), we act in line with the conditions set out in Article 9 of the KVKK.

Your data is collected electronically and partly by automated means through the forms and the AI assistant on the website, email, telephone and WhatsApp correspondence, and the technical logs of our servers.

Your personal data may be transferred to the following groups of recipients, only to the extent necessary for the purposes above:

• Hosting, database and email service providers: to store form records and deliver your request to us by email.
• AI service provider: the questions you type to the assistant (and your voice recording when you use the voice feature) are sent to an AI service provider whose servers are located abroad, in order to produce an answer. Our website does not store the content of your assistant conversations in its own systems.
• WhatsApp (Meta): when you write to us on WhatsApp, your messages are also processed under that platform's own terms.
• Accountant and banks: for invoicing, accounting and payment transactions.
• Competent public authorities: where there is a legal obligation.

Your personal data is not sold or rented to third parties for marketing purposes.

• Invoices and accounting records: for the period required by the applicable tax and commercial legislation.
• Contact and project form records: 2 years from the conclusion of the request.
• Sales and support correspondence: 10 years from the end of the relationship, to protect rights in potential disputes (the general limitation period under the Turkish Code of Obligations).
• AI assistant: conversation content is not stored in our website's systems; the AI service provider's own retention terms apply.

Data whose retention period has expired is deleted, destroyed or anonymized.

• To learn whether your personal data is processed
• To request information if it has been processed
• To learn the purpose of processing and whether it is used in line with that purpose
• To know the third parties to whom it is transferred, in Türkiye or abroad
• To request correction if it is incomplete or incorrect
• To request deletion or destruction within the conditions of Article 7 of the KVKK
• To request that correction and deletion be notified to the third parties it was transferred to
• To object to a result against you produced solely by automated analysis
• To claim compensation if you suffer damage due to unlawful processing

You can send requests about your rights, together with information identifying you, to info@icerikyoneticisi.com by email or in writing to the address above. Applications are concluded within 30 days at the latest, depending on their nature; where the process incurs a cost, the tariff set out in the legislation may be applied.