Internet Speed Test — Frequently Asked Questions
Last updated: September 18, 2026
Frequently Asked Questions
What does Internet Speed Test measure?
Alongside download and upload speed, it analyzes connection health details such as Ping, Jitter, Loaded Ping, Wi-Fi Signal, Router Connection, DNS, Local IP, Public IP and Gateway.
Is a test history kept?
No. Every test is taken on the spot. No test history is kept, so no storage is used and every measurement shows your current connection status.
Are Wi-Fi and mobile data supported?
Yes. The active connection type is detected and analyzed automatically — Wi-Fi or mobile data, it doesn't matter.
Can I share the results?
Yes. Results can be shared as text or copied to the clipboard, so you can pass them on to technical support quickly.
What happens if I have no internet connection?
The module tells you that no connection could be made and guides you to check your Wi-Fi or mobile data settings.
Does Companion need to be open?
No. It can be run directly from the Orbital Menu and the Quick Access Menu without opening the Companion app.
Which Companion features does Internet Speed Test help with?
It's the first checkpoint for analyzing connection problems in email, Telegram, Maps and other modules that use the internet.